Terms and Conditions

Last Updated: September 27, 2026

Welcome to Mohnaa Jewellery. By accessing or using our website, purchasing our products, or using any services provided through our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

These Terms & Conditions govern your use of the Mohnaa Jewellery website and the purchase of products available through our online store.

By accessing this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. Products

Mohnaa Jewellery offers artificial and fashion jewellery products.

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, and specifications are accurate. However:

Product colours may appear slightly different depending on your device or screen settings.
Minor variations may occur due to manufacturing, finishing, lighting, or photography.
Product availability may change without prior notice.
We reserve the right to discontinue or modify any product at any time.

3. Product Images

Product images displayed on the website are provided for representation purposes.

Actual product appearance may vary slightly due to lighting, photography, screen settings, or manufacturing variations.

Such minor variations shall not necessarily be considered a product defect.

4. Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, promotional errors, or other inaccuracies.

If an incorrect price is displayed due to a technical or human error, we may contact you before processing the order.

5. Orders

When you place an order through our website, you agree to provide accurate and complete information.

We reserve the right to:

Accept or reject an order.
Cancel an order due to product unavailability.
Cancel an order because of incorrect pricing or product information.
Limit the quantity of products purchased.
Cancel orders suspected of fraudulent or unauthorized activity.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.

6. Payment

Payments must be made through the payment methods made available on our website.

You agree that the payment information provided by you is accurate and that you are authorized to use the selected payment method.

We are not responsible for payment failures caused by banks, payment gateways, network issues, or other third-party services.

7. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for reference only and may vary depending on the destination, courier service, weather, holidays, and other circumstances.

Mohnaa Jewellery is not responsible for delays caused by events beyond our reasonable control.

8. Cancellation

Orders may be cancelled before dispatch, subject to our Refund and Cancellation Policy.

Once an order has been dispatched, cancellation may not be possible.

Please contact our customer support team as soon as possible if you wish to cancel an order.

9. Returns & Refunds

Returns and refunds are governed by our Refund and Cancellation Policy.

Customers must follow the applicable return procedure and provide the required order details and supporting information.

Products returned without following the applicable procedure may not be accepted.

10. Jewellery Care

Artificial jewellery requires proper care to maintain its appearance.

We recommend:

Keeping jewellery away from water and moisture.
Avoiding direct contact with perfumes, sprays, lotions, and chemicals.
Removing jewellery before bathing, swimming, exercising, or sleeping.
Storing jewellery in a dry and clean place.
Keeping individual pieces separated to avoid scratches or tangling.

Damage caused by improper use, storage, or care may not be considered a manufacturing defect.

11. Intellectual Property

All content available on this website, including but not limited to:

is owned by or licensed to Mohnaa Jewellery unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially use any website content without prior written permission.

12. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to the website or its systems.
Upload malicious code, viruses, or harmful material.
Copy or misuse website content.
Provide false or misleading information.
Interfere with the operation or security of the website.

We reserve the right to restrict or terminate access to users who violate these terms.

13. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics services, or other service providers.

Your use of such services may also be subject to the respective third party's terms and policies.

Mohnaa Jewellery is not responsible for the policies, actions, or services of independent third-party providers.

14. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

Available without interruption.
Free from technical errors.
Free from viruses or other harmful components.
Compatible with every device or browser.

We may temporarily suspend the website for maintenance, updates, security, or technical reasons.

15. Limitation of Liability

To the extent permitted by applicable law, Mohnaa Jewellery shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Our liability, where applicable, will be limited to the amount paid by the customer for the relevant product or order, subject to applicable law.

16. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process information necessary to process orders, provide customer support, facilitate payments, arrange delivery, and improve our services.

Please review our Privacy Policy for more information about how your information is handled.

17. Changes to These Terms

Mohnaa Jewellery reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when the updated terms are published on this website.

We recommend reviewing this page periodically for updates.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Mohnaa Jewellery
Email: Mohnaa91@gmail.com
Phone/WhatsApp: 8796124239

By using our website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.